Austin's 13 H-E-B Stores Expand Services to Meet Growing Demand
Austin's grocery landscape is dotted with H-E-B stores, each offering a unique shopping experience tailored to the local community. Among these, the Austin 13 H-E-B stands out as a beloved neighborhood staple. Located at 7112 Ed Bluestein Blvd, this H-E-B store serves the 78723 zip code area with a wide array of products and services.
The Austin 13 H-E-B, like many of its counterparts across the city, reflects H-E-B's commitment to meeting the diverse needs of Austin residents. Shoppers can find everything from fresh produce to pharmacy services under one roof. The store's layout is designed for convenience, allowing customers to navigate aisles efficiently and locate items with ease.
As part of the larger H-E-B family, the Austin 13 store contributes to the company's reputation for community involvement and customer-focused innovations. Regular shoppers appreciate the weekly ad specials and digital coupons that help stretch their grocery budgets. The store's operating hours accommodate various schedules, ensuring that Austin residents can access essential goods when they need them most.
About H-E-B
H-E-B is a prominent Texas-based grocery chain known for its commitment to quality and community involvement. The company has a rich history and unique corporate culture that sets it apart in the competitive retail industry.
H-E-B's History and Expansion
H-E-B was founded in 1905 by Florence Butt in Kerrville, Texas. Her son Howard E. Butt took over the business in the 1920s, expanding it significantly. The company's name "H-E-B" comes from his initials.
H-E-B grew steadily throughout the 20th century, focusing primarily on Texas markets. In recent years, the company has continued to expand, opening new stores and distribution centers.
In 2023, H-E-B opened a state-of-the-art distribution center in New Braunfels, Texas. This facility supports the company's growth in the Austin and San Antonio areas.
Corporate Philosophy
H-E-B's corporate philosophy centers on customer satisfaction and community engagement. The company is known for its "Here Everything's Better" slogan, emphasizing quality and service.
H-E-B prioritizes local sourcing, often featuring Texas-made products in its stores. This commitment extends to supporting local farmers and producers.
The company is also recognized for its philanthropic efforts. H-E-B regularly contributes to disaster relief, education initiatives, and hunger relief programs across Texas.
In Austin, H-E-B has become an integral part of the community. The company operates multiple stores in the city, each tailored to meet the needs of its specific neighborhood.
Store Details
The Austin 13 H-E-B offers a range of services and amenities to meet customer needs. This store features a convenient location, essential services, and a business center for added convenience.
Austin 13 H-E-B Location
The Austin 13 H-E-B is located at 7112 Ed Bluestein in Austin, TX 78723. It's situated in the Springdale Shopping Center, in the northeast section of Austin. The store is easily accessible and serves the surrounding areas of Del Valle, Mc Neil, Pflugerville, and Manor.
Store hours are from 6:00 am to 11:00 pm daily. This extended schedule allows customers to shop at times that best fit their routines.
The store's phone number is (512) 926-1491. Customers can call for general inquiries or information about specific departments.
Store Services and Amenities
Austin 13 H-E-B provides a comprehensive shopping experience with various departments and services. The store features a meat and seafood market, offering fresh cuts and seafood options.
A drive-thru pharmacy is available for convenient prescription pickup. The pharmacy phone number is (512) 926-0586.
Additional amenities include:
Gas station
Floral department
Coffee shop
Sampling station
The store layout is designed for easy navigation, with clear aisle markers to help customers find items quickly.
Business Center
The Austin 13 H-E-B includes a business center to support customers' administrative needs. Services typically available at H-E-B business centers include:
Copying and printing
Faxing
Shipping services
Money orders
Business center hours may vary from the main store hours. Customers should check with the store for specific business center operating times.
An ATM is also available on-site for convenient cash withdrawals. This service is accessible during regular store hours.
Products and Departments
H-E-B offers a diverse range of products across multiple departments. The store aims to meet all grocery needs while also providing specialty items and prepared foods.
Grocery and Essentials
H-E-B's grocery department stocks a wide variety of everyday essentials. Shoppers can find pantry staples, canned goods, and dry goods. The store carries popular brands alongside H-E-B's own product lines.
Food storage items, household cleaners, and paper products are available. Customers can purchase laundry detergent, paper towels, toilet paper, and trash bags.
The dairy section offers milk, cheese, yogurt, and eggs. H-E-B emphasizes fresh, quality products sourced from local farms when possible.
Fresh Produce and Specialty Items
H-E-B's produce department features a wide selection of fruits and vegetables. The store prioritizes locally grown produce when in season.
Pre-cut fruit options are available for convenience. Organic and conventional choices cater to different preferences.
The specialty foods section includes international ingredients, gourmet items, and dietary-specific products. Gluten-free, vegan, and other specialty diet options are available.
H-E-B's craft beer selection showcases local breweries alongside national and international brands.
Bakery, Deli, and Prepared Foods
The bakery department offers fresh-baked breads, pastries, and cakes. Custom cake ordering is available for special occasions.
H-E-B's deli features sliced meats and cheeses, as well as prepared salads and sides. Hot food bars and ready-to-eat meals provide quick dining solutions.
Many locations have in-store dining options, such as True Texas BBQ or South Flo Pizza.
Meat and Seafood
H-E-B's meat market provides a range of options, including beef, pork, poultry, and lamb. The store prides itself on offering 100% pure beef.
Custom meat cutting services allow customers to request specific cuts. Meat alternatives are available for vegetarian and vegan shoppers.
The seafood department, or fish market, stocks fresh and frozen options. Gulf shrimp and other locally sourced seafood are featured when available.
H-E-B emphasizes quality and freshness across all its meat and seafood offerings.
Health and Wellness
H-E-B stores in Austin offer comprehensive health and wellness services. These include pharmacy options, preventive care, and a wide range of nutrition products to support customers' wellbeing.
Pharmacy Services
H-E-B pharmacies provide prescription services with convenience and care. Customers can fill prescriptions in-store or use prescription delivery for added ease. The pharmacies offer prescription compounding to customize medications and flavoring options to make medicines more palatable. Pet medications are also available.
H-E-B's $4 generic program helps make many common medications affordable. For businesses, the Rx Advantage program offers pharmacy benefits for employees. Pharmacists are available to answer questions and provide medication counseling.
Health Screenings and Immunizations
H-E-B promotes preventive care through health screenings and immunizations. Stores offer vaccinations for flu, shingles, pneumonia, and other conditions. Screenings are available for conditions like diabetes, high blood pressure, and cholesterol.
Some locations provide lab services for basic health tests. Medicare services help seniors navigate their coverage options. H-E-B pharmacists can counsel on diabetes management and offer related products like testing supplies and insulin.
Nutrition and Wellness Products
The nutrition aisles feature a diverse selection of wellness products. Customers can find vitamins, supplements, protein powders, and herbal remedies. H-E-B stocks specialty diet foods for keto, gluten-free, and other eating plans.
Natural and organic options are available for those seeking cleaner ingredients. The stores carry fitness equipment and accessories to support active lifestyles. H-E-B's nutrition services provide guidance on healthy eating through consultations with registered dietitians.
Customer Services
H-E-B offers a wide range of customer services to enhance the shopping experience and meet various needs. From convenient shopping options to pet care solutions and responsive customer support, the company strives to provide comprehensive assistance to its patrons.
Shopping Convenience
H-E-B prioritizes customer convenience through multiple shopping channels. The company offers delivery services, allowing customers to receive groceries at their doorstep. Curbside pickup is available for those who prefer to collect their orders without entering the store. Shoppers can easily access their accounts by logging in to the H-E-B website or mobile app. This enables them to view the weekly ad, create shopping lists, and browse inspired meal planning ideas. The company also provides prescription delivery for added convenience.
H-E-B's digital platforms allow customers to shop by lifestyle, catering to specific dietary needs or preferences. This feature simplifies the process of finding suitable products for various health requirements or personal choices.
Pet Care Offerings
H-E-B recognizes the importance of pets in customers' lives and offers a comprehensive range of pet care products and services. The store stocks a variety of cat food, cat products, dog food, and dog products to meet the needs of different pets. Heritage Ranch by H-E-B is the company's own line of pet products, providing high-quality options at competitive prices.
For added peace of mind, H-E-B partners with pet insurance providers to offer coverage options for customers' furry companions. This service helps pet owners manage unexpected veterinary expenses and ensures their pets receive necessary care.
Customer Engagement and Support
H-E-B maintains strong customer engagement through various support channels. The company's customer care partners are available to assist with recent orders, in-store purchases, and account-related inquiries. H-E-B's website features a dedicated "Contact Us" page, providing easy access to support resources.
The company actively seeks customer feedback and encourages participation in surveys and product reviews. This engagement helps H-E-B continually improve its services and product offerings. Social media platforms serve as additional channels for customer interaction, allowing quick responses to queries and concerns.
Promotions and Savings
H-E-B offers numerous ways for Austin shoppers to save money on groceries and everyday essentials. The store provides weekly deals, digital coupons, and loyalty programs to help customers stretch their budgets.
Weekly Deals and Ads
H-E-B's weekly ad highlights current savings across various departments. Shoppers can browse the ad online or through the My H-E-B app to find discounts on fresh produce, meats, frozen foods, and household items.
The weekly ad typically runs from Wednesday to Tuesday, giving customers ample time to plan their shopping trips. H-E-B often features "Combo Loco" deals, which offer additional savings when purchasing multiple items together.
Special promotions may include buy-one-get-one-free offers or discounts on seasonal products. Customers can view the weekly ad specific to their local Austin H-E-B store to ensure they're seeing relevant deals.
Coupons and Discounts
H-E-B provides digital coupons through their website and mobile app, making it easy for shoppers to save without clipping paper coupons. These "DigiDeals" can be loaded directly to a customer's account and automatically applied at checkout.
Some coupons have unlimited uses during their validity period, while others may be limited to a single use. H-E-B regularly offers store-brand coupons, allowing customers to save on H-E-B products across various categories.
Manufacturer coupons are also accepted at H-E-B stores, providing additional savings opportunities. Customers can stack manufacturer coupons with H-E-B store coupons for maximum discounts on eligible items.
Loyalty Programs
The My H-E-B program rewards frequent shoppers with personalized offers and exclusive savings. Members can earn points on purchases, which can be redeemed for discounts on future shopping trips.
H-E-B's loyalty program also provides early access to certain promotions and the ability to create digital shopping lists. Members receive tailored coupons based on their shopping habits, ensuring relevant savings opportunities.
The program is free to join and can be accessed through the My H-E-B app or by linking a phone number to an account. Loyalty program members often receive bonus point offers and special birthday discounts.
Community Involvement
H-E-B demonstrates a strong commitment to Texas communities through various initiatives and partnerships. The company focuses on supporting local producers and implementing charitable programs that benefit residents across the state.
Supporting Local Producers
H-E-B actively promotes locally grown produce and Texas-made products. The company partners with over 1,000 Texas farmers, ranchers, and food producers to stock their shelves with fresh, local items. This commitment extends to their "Go Local" program, which highlights Texas-made products and helps small businesses gain exposure.
H-E-B's support for local producers goes beyond just stocking their products. The company offers guidance on packaging, marketing, and distribution to help these businesses grow. Additionally, H-E-B hosts an annual "Quest for Texas Best" competition, encouraging local food artisans to showcase their unique creations for a chance to be featured in stores.
Charitable Initiatives
H-E-B's charitable efforts are extensive and impactful. The company's annual Feast of Sharing event provides free holiday meals to thousands of Texans in need. In 2023, H-E-B and its customers raised over $13.5 million to support various community programs.
The H-E-B Excellence in Education Awards recognize outstanding educators and schools across Texas. The program has awarded over $12 million since its inception. During natural disasters, H-E-B mobilizes its resources to provide emergency relief, including food, water, and supplies to affected communities.
H-E-B's Community Donation Program supports local organizations working to combat hunger, improve education, and promote environmental sustainability. The company also encourages employee volunteerism through its "H-E-B Helping Here" program, which matches volunteer hours with monetary donations to chosen charities.
Auxiliary Services
H-E-B offers a range of auxiliary services to enhance the shopping experience and provide convenience to customers. These services include special facility features and partnerships with other businesses.
Special Facility Features
H-E-B stores are equipped with several amenities to make shopping more convenient. Many locations have ATMs for easy cash access. Coinstar machines allow customers to convert loose change into cash or gift cards. Credit and debit card payments are accepted at all checkout lanes.
Some stores offer plastic bag recycling bins, promoting environmental responsibility. H-E-B also provides Bissell carpet cleaner rentals at select locations, enabling customers to deep clean their carpets at home.
Store Partnerships
H-E-B has formed strategic partnerships to expand its service offerings. The company collaborates with Favor Delivery, an Austin-based service, to provide fast grocery delivery through H-E-B Now. This partnership allows customers to receive their favorite H-E-B products quickly and conveniently.
Some H-E-B locations feature in-store partnerships with local businesses, such as coffee shops or bakeries. These collaborations enhance the shopping experience and support local entrepreneurs. H-E-B also works with various brands to offer exclusive products and promotions to its customers.
